Welcome to Serpwize (“Company,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website [www.serpwize.com] (the “Site”) and the services we provide (collectively, the “Services”). By accessing or using our Site and Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you may not use our Site or Services.
1. Services
1.1 Scope of Services: We offer a range of SEO services including, but not limited to, keyword research, on-page optimization, link building, content creation, and analytics. A detailed description of the Services will be provided in the Service Agreement or proposal you receive from us.
1.2 Changes to Services: We reserve the right to modify or discontinue any aspect of our Services at any time. We will notify you of any significant changes to the Services.
2. Client Responsibilities
2.1 Cooperation: You agree to provide us with accurate and complete information necessary for us to perform the Services. This includes access to your website, business information, and any other resources we may need.
2.2 Compliance: You are responsible for ensuring that your website and business comply with all applicable laws and regulations.
2.3 Feedback: You agree to provide timely feedback and approval as required for us to perform the Services.
3. Payment Terms
3.1 Fees: The fees for our Services will be outlined in the Service Agreement or proposal. All fees are due according to the payment schedule specified in the Service Agreement.
3.2 Late Payments: If you fail to make payments as required, we reserve the right to suspend or terminate the Services until payment is received. We may also charge late fees and interest on overdue amounts as permitted by law.
3.3 Refunds: All fees paid for Services are non-refundable except as required by law or as explicitly stated in the Service Agreement.
4. Intellectual Property
4.1 Ownership: We retain all rights, title, and interest in and to all intellectual property created or used in the course of providing the Services.
4.2 Client Materials: You grant us a non-exclusive, royalty-free license to use your materials (including content and logos) as necessary to perform the Services.
5. Confidentiality
5.1 Confidential Information: Both parties agree to keep confidential information received from the other party in connection with the Services confidential and not to disclose it to any third party without the prior written consent of the disclosing party.
6. Limitation of Liability
6.1 Disclaimer: Our Services are provided “as is” and “as available.” We make no warranties, express or implied, regarding the results of our Services or the accuracy of any information provided.
6.2 Limitation of Liability: To the maximum extent permitted by law, our liability for any claim arising out of or related to the Services is limited to the amount you have paid for the Services in the six months preceding the claim.
7. Termination
7.1 Termination by Us: We reserve the right to terminate the Services at any time for any reason. In such cases, we will provide you with written notice.
7.2 Termination by You: You may terminate the Services by providing us with written notice. You will be responsible for paying for all Services rendered up to the date of termination.
8. Governing Law
8.1 Jurisdiction: These Terms and any disputes arising from them will be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law principles.
8.2 Dispute Resolution: Any disputes arising out of or related to these Terms shall be resolved through binding arbitration in [Your City, State], under the rules of the American Arbitration Association.
9. Changes to Terms
9.1 Modifications: We reserve the right to update these Terms at any time. We will notify you of any material changes by posting the new Terms on our Site. Your continued use of our Site and Services after such changes constitutes acceptance of the new Terms.
