Introduction
Welcome to Serpwize (“we,” “us,” or “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.serpwize.com (the “Site”) or use our services. Please read this Privacy Policy carefully. By using our Site or services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including but not limited to:
- Contact Information: Name, email address, phone number.
- Account Information: Username, password, and account details.
- Payment Information: Credit card details, billing address.
Non-Personal Information
We also collect non-personal information about you when you interact with our Site or services, including:
- Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, and other diagnostic data.
- Cookies and Tracking Technologies: Information from cookies and similar tracking technologies to enhance your experience on our Site.
2. How We Use Your Information
We use your information for various purposes, including:
- Providing and Improving Services: To deliver our SEO services, respond to inquiries, and improve our offerings.
- Communication: To send updates, newsletters, and promotional materials (you can opt-out at any time).
- Billing and Transactions: To process payments, manage accounts, and maintain records.
- Site Analytics: To understand how users interact with our Site and services, and to make improvements.
- Legal Compliance: To comply with legal obligations and protect our legal rights.
3. How We Share Your Information
We may share your information in the following situations:
- With Service Providers: To facilitate services such as payment processing, email distribution, and analytics. These third-party service providers are obligated to protect your information and only use it for the purposes we specify.
- For Legal Reasons: To comply with legal obligations, respond to requests from public authorities, or protect our rights and safety.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to track activity and hold certain information. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our Site.
5. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information under certain conditions.
- Objection: You can object to the processing of your personal information for certain purposes.
- Restriction: You can request restrictions on how we use your personal information.
- Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
